Reznik Orthodontics keeps scheduling, payment, insurance, and records information clear before treatment begins. For questions about your visit or account, call the Odessa office at (432) 333-7105 or the Midland office at (432) 682-1222.
Appointments and hours
Orthodontic visits are scheduled in advance so the right amount of time is reserved for each patient. The first appliance visit may take longer than a routine adjustment, depending on the treatment being started.
After treatment begins, routine adjustment visits are typically scheduled every 6 to 8 weeks and take about 20 to 30 minutes.
Our regular office hours are Monday through Thursday from 8:00 AM to 5:00 PM. We also have select Friday availability in Odessa from 8:00 AM to 3:00 PM, along with appointments at our Andrews satellite office on those Fridays.
If you need to reschedule, call us as early as possible. Orthodontic appointments are planned around your treatment progress, so keeping visits consistent helps treatment stay on track.
Fees and payment
We offer several payment options to help make orthodontic care manageable for families.
Paying in full at the start of treatment may qualify for a fee discount. If you have insurance, the discount applies to your portion of the fee.
In-house payment plans are available and carry no interest.
$0 down options may be available for many patients.
A multi-family member discount is available when more than one family member is in treatment.
HSA and FSA funds are accepted for eligible orthodontic expenses.
We accept electronic debit, Visa, Mastercard, American Express, and Discover. Online payments are also available.
If your payment needs change during treatment, call the office so we can review the account with you and discuss the available options.
Insurance
Our team helps you understand how your orthodontic insurance benefits may apply to treatment. We verify benefits before treatment begins, file claims on your behalf, and accept assignment of benefits from most plans when the carrier allows it.
When assignment of benefits is accepted, the insurance payment is sent directly to the practice and the remaining portion is reviewed with you. If your plan does not allow assignment of benefits, we can still file the claim so reimbursement is sent directly to you.
Orthodontic benefits are often different from regular dental benefits. Some plans include a lifetime orthodontic maximum, and coverage may vary for children and adults. We review these details before treatment starts so the financial side of care is clear.
Records and privacy
Your orthodontic records, including X-rays, scans, and study models, are kept securely by the practice and used to plan and monitor treatment. If you transfer to another orthodontic office, we can send the necessary records when requested.
Both offices share one patient record, so patients who visit both Odessa and Midland do not need records transferred between locations. Details about how patient information is protected are available in the practice’s privacy notice.
Bringing someone with you
Parents are welcome in the examination room during a child’s appointment. For a first visit, we recommend that a parent be present so that treatment, timing, and next steps can be discussed together.
For routine adjustment visits, we keep parents informed about progress, instructions, or any changes that need attention. If you would like an update after the visit, let the front desk know, and a team member will be happy to review it with you.
If you are running late
Call the office if you are running late. Depending on the schedule, we may still be able to complete the visit as planned. If more time is needed, we may adjust the appointment or reschedule it so the visit can be handled properly.
Questions
Call Odessa (432) 333-7105 or Midland (432) 682-1222, or see the FAQ.